Privacy Policy
Last Updated: October 6, 2026
Qingsen EDU (“Qingsen EDU,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our students, parents, guardians, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.qingsenedu.com, contact us, purchase or participate in our educational programs, or otherwise interact with our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website or services.
1. Information We Collect
Depending on how you interact with Qingsen EDU, we may collect the following categories of information.
1.1 Information Provided by Parents or Guardians
When a parent or guardian creates an account, contacts us, purchases a course, or enrolls a student, we may collect:
- Parent or guardian name
- Email address
- Telephone number
- Billing information
- Payment information
- Mailing or billing address
- Student’s name
- Student’s age or date of birth
- Student’s grade level
- Student’s English learning level
- Learning goals
- Vocabulary assessment information
- Course preferences
- Scheduling information
- Information provided through customer support
We only collect information that is reasonably necessary to provide our services.
2. Student Information
Because Qingsen EDU provides educational services for students, we may collect limited information about students in order to provide personalized learning.
This may include:
- Student name or nickname
- Age or age range
- Grade level
- English proficiency level
- Vocabulary assessment results
- Learning progress
- Words or subjects being practiced
- Course attendance
- Learning preferences
- Instructor notes related to educational support
- Course scheduling information
- Parent or guardian-provided information
We use this information primarily to personalize instruction, monitor learning progress, and provide our educational services.
3. Children’s Privacy
Qingsen EDU takes children’s privacy seriously.
Our services may be used by children and teenagers under the supervision or authorization of a parent or legal guardian.
If a student is under the age of 13, we seek appropriate parental or guardian involvement and consent before knowingly collecting personal information from the child when such consent is required by applicable law, including the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly require children under 13 to provide more personal information than is reasonably necessary to participate in our educational services.
Parents and legal guardians may contact us to:
- Ask what personal information we have collected about their child
- Request access to their child’s information
- Request correction of inaccurate information
- Request deletion of their child’s personal information
- Withdraw consent where applicable
- Ask questions about how their child’s information is used
Parents or guardians may contact us at:
We may request reasonable information to verify the identity and authority of the requesting parent or guardian before providing access to or deleting student information.
4. Information We Collect Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Pages visited
- Time spent on pages
- Referring website
- Website interaction data
- Date and time of access
- Cookies and similar technologies
This information helps us operate, secure, maintain, and improve our website.
5. Cookies and Similar Technologies
Qingsen EDU may use cookies, pixels, analytics technologies, and similar tools.
These technologies may help us:
- Keep our website functioning properly
- Remember user preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing effectiveness
- Detect fraud and security issues
- Provide relevant website functionality
You can generally control cookies through your browser settings.
Some website functions may not work properly if certain cookies are disabled.
Where required by applicable law, we will provide appropriate cookie choices or consent mechanisms.
6. How We Use Personal Information
We may use personal information for the following purposes:
Providing Educational Services
To provide live one-on-one vocabulary coaching, assessments, lessons, reviews, scheduling, and other educational services.
Personalizing Learning
To understand a student’s learning level, identify vocabulary gaps, and create a more personalized learning experience.
Processing Payments
To process course purchases, payments, refunds, and related transactions.
Customer Support
To respond to questions, requests, technical issues, and customer service inquiries.
Scheduling
To schedule and manage lessons and review sessions.
Improving Our Services
To analyze learning and website usage patterns and improve our programs, website, and educational experience.
Security and Fraud Prevention
To protect our website, users, students, and business against fraud, abuse, unauthorized access, and security threats.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and governmental requests.
7. Educational Information
We may collect information related to a student’s educational experience, such as:
- Vocabulary assessment results
- Learning progress
- Words practiced
- Learning performance
- Course participation
- Instructor observations
- Learning goals
We use this information to provide and improve educational services.
We do not sell student educational information.
8. Live Classes and Camera/Microphone Information
Our services may require students to use a camera and microphone during live one-on-one sessions.
When participating in a live session:
- Camera and microphone access may be required.
- Audio and video may be transmitted through the technology used to conduct the session.
- Students and parents can control access to their device’s camera and microphone through their device or browser settings.
Unless otherwise disclosed and legally permitted, we do not use live classroom audio or video for advertising purposes.
If a particular service records or stores a lesson, we will provide appropriate notice and, where required, obtain the necessary consent.
9. Payment Information
When you purchase a course, payment information may be processed by third-party payment providers.
Depending on the payment method available on our website, these providers may collect information such as:
- Name
- Billing address
- Payment card information
- Transaction information
- Payment confirmation information
Qingsen EDU generally does not need to store complete payment card numbers on its own servers.
Payment providers process payment information according to their own privacy policies and security practices.
10. How We Share Personal Information
We do not sell personal information for money.
We may share information with trusted service providers when reasonably necessary to operate our business and provide our services.
These providers may include:
- Payment processors
- Website hosting providers
- Website security providers
- Email service providers
- Customer support providers
- Scheduling and communication providers
- Analytics providers
- Information technology providers
- Educational technology providers
These service providers may access personal information only as reasonably necessary to perform services on our behalf.
We may also disclose information:
- When required by law
- In response to a valid legal request
- To protect our rights or property
- To prevent fraud or abuse
- To protect the safety of users or others
- In connection with a merger, acquisition, financing, sale, or transfer of business assets
11. We Do Not Sell Student Information
Qingsen EDU does not sell student educational information.
We also do not knowingly sell personal information belonging to children under 13.
We may use limited website analytics or advertising technologies for legitimate business purposes where permitted by applicable law and subject to applicable privacy choices and consent requirements.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- The type of information
- The purpose for which it was collected
- Whether an account or educational relationship remains active
- Legal and accounting requirements
- Dispute resolution requirements
- Security and fraud prevention needs
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no website, online service, database, or transmission over the Internet can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security of personal information.
14. Your Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable law.
These rights may include:
- The right to know what personal information we collect
- The right to access personal information
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to obtain a copy of certain information
- The right to opt out of certain forms of data processing
- The right to withdraw consent where applicable
- The right to appeal certain privacy decisions
- The right to non-discrimination for exercising applicable privacy rights
The availability of these rights depends on applicable federal and state law.
15. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exceptions and limitations.
Depending on applicable law, California residents may have rights to:
- Know what categories of personal information are collected
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of certain forms of sale or sharing of personal information
- Limit certain uses of sensitive personal information where applicable
- Not receive discriminatory treatment for exercising privacy rights
We Do Not Sell Student Educational Information.
If you wish to exercise an applicable California privacy right, please contact:
Email: connect@qingsenedu.com
We may take reasonable steps to verify your identity before completing certain requests.
16. Other U.S. State Privacy Laws
Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws.
These laws may include privacy laws applicable to residents of states such as:
- California
- Colorado
- Connecticut
- Virginia
- Utah
- Texas
- Oregon
- Montana
- Florida
- Iowa
- Tennessee
- Delaware
- New Jersey
- Maryland
- Minnesota
- Other states where applicable
The rights available to you may vary depending on your state and the circumstances of your request.
17. Parents and Guardians
Parents and legal guardians are encouraged to supervise their children’s use of online educational services.
If you believe that your child has provided personal information to us without appropriate parental involvement or consent where such consent is required, please contact us.
We will review the request and take appropriate action as required by applicable law.
Email: connect@qingsenedu.com
18. Third-Party Websites and Services
Our website may contain links to third-party websites, services, platforms, or applications.
These third parties may have their own privacy policies and terms of use.
Qingsen EDU is not responsible for the privacy practices, security, or content of third-party websites.
We encourage users to review the privacy policies of third-party services before providing personal information.
19. International Users
Although Qingsen EDU is designed to serve customers in the United States, our website and service providers may operate using systems or infrastructure located in different countries.
If personal information is transferred internationally, we will take reasonable steps to handle that information in accordance with applicable privacy laws and this Privacy Policy.
20. Children’s Advertising and Marketing
We do not knowingly use children’s personal information for targeted advertising in ways prohibited by applicable law.
Parents and guardians may contact us if they have concerns regarding the use of their child’s information for marketing or advertising purposes.
21. Do Not Track
Some web browsers offer a “Do Not Track” setting.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.
Where required by applicable law, we will honor legally recognized privacy preference signals.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to technology
- Changes to privacy practices
- Changes in applicable laws or regulations
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
23. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or the handling of student information, please contact us.
Qingsen EDU
Website: www.qingsenedu.com
Email: connect@qingsenedu.com
We welcome questions from parents, guardians, students, and website visitors regarding privacy and personal information.